1. Information We Collect

1.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• Register for webinars, training sessions, or events
• Subscribe to our newsletter or mailing list
• Fill out contact forms or request consultations
• Communicate with us via email or other channels

This information may include:

• Full name
• Email address
• Phone number
• Company name and job title
• Any other information you choose to share

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website or source
• Location data (general geographic area)

1.3 Third-Party Information

We may receive information about you from third-party platforms (such as Zoho, webinar platforms, or social media) if you interact with our content or register through those services.

2. How We Use Your Information

We use your personal information for the following purposes:

2.1 Service Delivery

• Register you for webinars, training programs, and events
• Send event reminders, confirmations, and access links
• Provide customer support and respond to inquiries

2.2 Communication

• Send newsletters, educational content, and promotional offers
• Notify you about new services, webinars, or relevant updates
• Conduct surveys to improve our offerings

2.3 Business Operations

• Analyze website traffic and user behavior to enhance user experience
• Monitor and improve our services and marketing strategies
• Maintain records for legal and compliance purposes

2.4 Legal Compliance

• Comply with applicable laws and regulations
• Protect against fraud, security threats, or illegal activities
• Enforce our terms of service and policies

3. How We Share Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers

We work with trusted third-party service providers who assist us with:

• Email marketing platforms (e.g., Zoho Campaigns, Mailchimp)
• Webinar hosting platforms (e.g., Zoho Webinar, Zoom, Microsoft Teams)
• Website hosting and analytics tools (e.g., Google Analytics)

These providers are contractually obligated to protect your data and use it only for the services they provide to us.

3.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our legal rights and safety.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to this Privacy Policy.

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files stored on your device that help us improve your experience on our website.

4.2 Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

4.3 Managing Cookies

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

For more information, visit www.allaboutcookies.org.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

• Secure Socket Layer (SSL) encryption for data transmission
• Access controls and authentication protocols
• Regular security audits and updates

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

Typical retention periods:

• Email subscribers: Until you unsubscribe

7. Your Privacy Rights

You have the following rights regarding your personal information:

7.1 Access and Correction

You can request access to the personal data we hold about you and ask us to correct any inaccuracies.

7.2 Deletion

You may request that we delete your personal information, subject to legal or contractual obligations.

7.3 Opt-Out of Marketing

You can unsubscribe from our marketing emails at any time by clicking the “Unsubscribe” link in any email or contacting us directly.

7.4 Data Portability

You have the right to request a copy of your personal data in a structured, commonly used format.

7.5 Withdraw Consent

If we process your data based on consent, you may withdraw that consent at any time.

7.6 Lodge a Complaint

If you believe we have violated your privacy rights, you may file a complaint with the relevant data protection authority in your jurisdiction.

To exercise any of these rights, please contact us at:
📧 brattlemulticoncepts@gmail.com

8. International Data Transfers

If you are located outside Nigeria, please note that your information may be transferred to and processed in Nigeria or other countries where our service providers operate. We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will promptly delete it.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we will:

• Update the “Last Updated” date at the top of this policy
• Notify you via email or prominent notice on our website

We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: